Delivery Information

Shipping:

  • We typically ship via UPS, but can also ship via Federal Express or Post Office, if requested.

  • We can ship using your UPS or FedEx account number, if preferred.

    There is an $8 handling fee per box.

    Simply add your account number in the notes on your order if we do not already have the number.

    Also, let us know which service you prefer we use when shipping your order (Express, Expedited, Ground, etc)

    For those who ship using their own account number, simply choose 'Pick Up In Store' as your shipping option when checking out.

  • For those who prefer USPS (Post Office) or have their orders shipped via our UPS or FedEx accounts, the shipping on the cart is not your final shipping total. Simply choose your preferred method of shipping and the final total will be figured out before we finalize your order & payment.

  • For those paying via credit card on the site, we will manually adjust your total for the actual shipping before we finalize it. Typically, it will most often be less than what the cart estimates.

  • Please note that we are not responsible for customs or duties.

    Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.

    P.E.S., Inc. does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. 

    We regret that we cannot be held responsible for any confiscations by customs.

    PLEASE BE AWARE THAT WE WILL NOT ISSUE REFUNDS/CREDITS FOR SEIZED ITEMS THAT ARE NOT RETURNED TO US.

    Packages returned as unclaimed or refused which have incurred returned shipping charges will be billed to your credit card.

    For more information regarding your country's custom policies, please contact your local customs office.

  • We try to process orders as quickly as possible. We will update your order status to reflect the stage your order is at. Typically shipment is not done until payment is received.